Shipping & Delivery Policy
Last Updated: [July 20, 2025]
At Wasatch Prints, we strive to deliver your custom products safely, quickly, and conveniently. This Shipping Policy outlines processing times, delivery options, and your responsibilities as a customer.
1. Processing Times
All of our products are made-to-order. Typical turnaround times are:
Standard Orders: 3–7 business days
Bulk or Specialty Orders: May take longer; we’ll notify you if so
Processing begins after artwork is approved and payment is received.
2. Shipping Methods
We ship via UPS, USPS, and FedEx, depending on product size and location.
Shipping speed is selected at checkout (e.g., Ground, 2-Day, Overnight)
Tracking information will be sent via email once shipped
3. Rush Order Fee
Need it faster? Rush processing may be available depending on our production queue.
Rush Fee: Starting at $25
Must be approved in advance — please contact us before placing a rush order
4. Local Pickup (Free)
We offer free local pickup from our print shop:
Pickup Location:
Wasatch Prints
325 W 1700 S Suite 4, Clearfield, UT 84015
You’ll receive an email or phone call when your order is ready
Pickup hours are Monday–Friday, 9:00 AM to 5:00 PM
5. Shipping Rates & Address Accuracy
Shipping costs are calculated at checkout based on weight, dimensions, and location.
Please verify your shipping address. We are not responsible for delays or losses due to incorrect addresses.
6. Delivery Issues
We are not liable for delays caused by:
Shipping carriers
Weather or natural disasters
Incorrect addresses
Once a package leaves our facility, risk of loss transfers to the customer.
If your package is marked as delivered but is missing, please contact the carrier directly.
7. Damaged Items
If your order arrives damaged, contact us within 7 days of delivery. Include:
Photos of the damage
Your order number
A description of the issue
We’ll evaluate and offer a replacement or refund if appropriate.
8. Questions?
We’re happy to help:
Wasatch Prints
support@wasatchprints.com
325 W 1700 S Suite 4, Clearfield, UT 84015
(801) 719-7453